Terms and Conditions

Last updated: September 2026

These Terms & Conditions apply to your use of the website nganvu.me (“Website”), operated by Big Magic Studios Pty Ltd, trading as Ngan Vu (“we”, “us” or “our”).

By accessing or using this Website, you agree to these Terms & Conditions. If you do not agree, please do not use the Website.

Website content

The information and content provided on this Website are for general informational and educational purposes only.

While we aim to provide useful and accurate information, the content on this Website is not intended to be a substitute for professional advice specific to your individual circumstances.

You are responsible for your own decisions and actions based on information you access through this Website.

Coaching and consulting services

Information on this Website about our coaching, consulting and other services is provided to help you understand the ways we may work together.

Submitting an enquiry or contacting us does not create a coaching, consulting or other professional relationship.

If we agree to work together, the specific scope of services, fees, payment arrangements, responsibilities, cancellation terms and other conditions applying to that engagement will be set out separately and agreed before services commence.

Where there is any inconsistency between these Website Terms & Conditions and a separate agreement for services, the separate agreement will apply to those services.

No guarantees

We care deeply about the quality of our work, but individual outcomes depend on many factors beyond our control.

We do not guarantee any particular personal, professional, business, financial or other outcome from using this Website or engaging with its content.

Any examples, testimonials or client experiences shared on this Website reflect individual experiences and should not be interpreted as a promise or guarantee that you will achieve the same or similar results.

Not medical, psychological, legal or financial advice

Unless expressly stated otherwise, our Website content and coaching or consulting services do not constitute medical, psychological, psychiatric, legal, accounting, financial or other regulated professional advice.

If you require advice or support in one of these areas, you should seek assistance from an appropriately qualified professional.

Intellectual property

Unless otherwise stated, the content on this Website, including written content, frameworks, concepts, graphics, branding, photographs and other materials, is owned by or licensed to Big Magic Studios Pty Ltd and is protected by applicable intellectual property laws.

You may view and use the Website for your own personal, non-commercial purposes.

You must not reproduce, republish, distribute, modify, sell or commercially exploit our content without prior written permission, except where permitted by law.

Third-party links and services

This Website may contain links to third-party websites, platforms or services.

We are not responsible for the content, availability, security, privacy practices or operation of third-party websites or services. Accessing them is at your own discretion and subject to their own terms and policies.

Website availability

We may change, update, suspend or discontinue any part of the Website at any time.

We do not guarantee that the Website will always be available, uninterrupted, secure or free from errors.

Limitation of liability

To the extent permitted by law, Big Magic Studios Pty Ltd is not liable for loss or damage arising from your use of, or reliance on, this Website or its content.

Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded, including any rights you may have under the Australian Consumer Law.

Privacy

Our collection and handling of personal information is addressed in our Privacy Policy, available on this Website.

Changes to these Terms

We may update these Terms & Conditions from time to time.

The current version will be published on this Website and will apply from the date it is published.

Governing law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

You submit to the jurisdiction of the courts of New South Wales and any courts entitled to hear appeals from those courts.

Contact

If you have questions about these Terms & Conditions, please contact:

Big Magic Studios Pty Ltd
trading as Ngan Vu

Email: [email protected]

View our Privacy Policy and Terms and Conditions here. © 2026. All Rights Reserved.